This article shows the relation between the amount of training given to employees and the quality of the software development process

This article presents a measurement framework to manage software process improvement projects.

This article presents an approach in which organisations achieve high performance without writing any more processes. Instead, they use processes that already exist, they measure key attributes, analyse them regularly and improve them in a systematic way.

This article describes a practical tool to evaluate a number of critical factors, which determine the success or failure of (Software) Process Improvement programs.

This article discusses the 10 most common misconceptions the author has had to overcome concerning software process improvement and the Software Capability Maturity Model. Topics include management vs. developer changes required, having standards in place, consensus vs. steamroller approaches, keeping it simple, and why you cannot expect software process improvement to work unless you give your employees time to do it.

A goal-driven method for developing and maintaining a meaningful metrics program that is based on three levels, Goals, Questions and Metrics. The approach uses metrics to improve the software development process (and its resulting software products) while maintaining alignment with organization business and technical goals.

If you are using or considering an agile method, this article will help you understand the risks, issues, and strategies that can help you succeed.

Describes techniques that can be used to successfully introduce an agile process into an organization. Addresses concerns of programmers, testers, managers and HR departments.

This paper attempts to isolate important factors that contribute to software productivity. Patterns of organization and process that are characteristic of highly productive software projects are uncovered with visual and quantitative data. Also presented are guiding principles for dramatically increasing productivity.

This article is about how software process improvement happens in the small; how tiny events shape organizations. I find that software projects, when they are good, are good because people have made them good. For me, opportunistic improvement, solving problems that are right in front of us, is a surer way to evolve better processes