Scrum promotes cohesive, self-organizing teams. Scrum teams are tasked with finding the most optimal way to accomplish the work. To do this, they make decisions ranging from how best to meet goals to who should work on which tasks. Reaching group consensus can be difficult. Some opinions are more dominant than others; some voices more hesitant to speak out. Even in agreement, true consensus might not exist. One manifestation of this is the Abilene Paradox.
This article discusses briefly how Scrum could support Six Sigma projects. Issues of whether Six Sigma is used specifically in software or other product development are not considered. If you ask yourself "Why should Scrum support Six Sigma projects?" I can promptly reply, "Why not?"
In today’s work environments, research proves that distributed Scrum teams can achieve the same quality results as collocated teams, but relationships, communication and culture play important roles in the latter.
When it comes to Scrum, I'm a newb. I got my CSM certification last year and have been slowly learning how best to introduce Scrum to my organization. Recently, I started using Post-its to enhance how we use Scrum.
Scrum focuses on collaboration with the customer, but what if your customer is actually a provider for yet another customer? Then who is your real customer? What if these two possible customers have a hostile relationship? Then who is your customer? These are the kinds of real world questions that we examine in this experience report. The report describes a situation involving a complex customer relationship and the consequences of failing to identify the correct customer. We share Lessons along with indicators to look for when dealing with your own challenging customers.